How to Log Into Your Square Appointments Account

Where to find the Square Appointments login page

Square Appointments has its own login separate from the main Square dashboard. Go to squareup.com/appointments and click the login button in the top right corner. You'll enter the email address and password associated with your Square Appointments account — not necessarily the same credentials as your Square payment processing account, though they're often linked.

If you're already logged into your main Square account, you may be able to navigate directly to Appointments from the menu without logging in again. Look for "Appointments" in the left sidebar of your Square dashboard. The system recognizes you're already authenticated and takes you straight through.

On mobile, you can use the Square Appointments app (available on iOS and Android) instead of the website. The app login works the same way: enter your email and password, and you'll see your calendar, client list, and booking settings on your phone.

Key Takeaways

• Log in at squareup.com/appointments with the email and password for your Appointments account, which may differ from your main Square account.
• If you're already in your Square dashboard, click Appointments in the sidebar to skip the login screen entirely.
• The mobile app (iOS and Android) uses the same login credentials as the website version.
• Your password is case-sensitive, so check that Caps Lock is off before you try again.
• If you can't remember your password, use the "Forgot password?" link on the login page to reset it by email.

What to do if you can't remember your password

Click "Forgot password?" on the login page. Square will send a password reset link to the email address associated with your account. Check your inbox and spam folder — the email comes from Square and includes a link that expires after a set time (usually a few hours). Click the link, create a new password, and you'll be logged in automatically.

If you don't receive the reset email, double-check that you're using the correct email address. Some people have multiple Square accounts under different emails. Try logging in with any other email addresses you've used with Square. If you still don't get the email, wait a few minutes and try again — sometimes the system is slow to send.

Logging in when you have multiple Square locations or accounts

If you manage more than one business or location in Square, you may have separate Appointments accounts for each one. When you log in, you'll see a list of your locations or businesses. Select the one whose calendar and bookings you want to view. You can switch between them without logging out — just click the location selector (usually at the top left of the screen) and pick a different one.

Some people also have one personal Square account and one business account. Make sure you're logging in with the email that matches the account you want to access. If you're unsure which email goes with which account, check your email inbox for recent Square receipts or notifications — they'll show you which account sent them.

Staying logged in on your device

When you log in on a computer or phone, Square usually keeps you logged in for a while. You won't have to enter your password every time you visit squareup.com/appointments or open the app. However, you'll be logged out automatically if you haven't used the account for several days, or if you manually click "Log out."

For security reasons, don't stay logged in on a shared or public computer. Always log out before you leave. On your personal device, staying logged in is safe and saves you time — just make sure your device itself is password-protected so no one else can access it.

Troubleshooting login problems

If you're seeing an error message when you try to log in, start with the basics: make sure Caps Lock is off, check that you're typing your email correctly, and confirm your internet connection is working. Then try logging in again.

If the page loads but you're stuck on the login screen, try clearing your browser's cache and cookies. In Chrome, Firefox, Safari, or Edge, go to Settings or Preferences, find the option to clear browsing data, and select "Cookies and cached images." Then close the browser completely and open it again. Go back to squareup.com/appointments and try logging in.

If you're using the mobile app and it won't let you log in, try uninstalling the app and reinstalling it from the App Store or Google Play. Sometimes an old version of the app has bugs that a fresh install fixes. Make sure you're using the official Square Appointments app, not a third-party tool.

If none of these steps work, Square's support team can help. You can reach them through the help menu in your account (usually a question mark icon) or by visiting squareup.com/help and selecting your issue.

Setting up two-factor authentication for extra security

Square offers two-factor authentication (also called 2FA) as an optional security feature. Once you turn it on, logging in requires both your password and a code sent to your phone. This makes it much harder for someone else to access your account even if they know your password.

To set up two-factor authentication, log into your Square account, go to Account Settings, and look for Security or Two-Factor Authentication. Follow the prompts to add your phone number and confirm it. From then on, when you log in from a new device, you'll get a text message with a code you need to enter. You can usually choose to trust the device for 30 days so you don't have to enter the code every single time.

Frequently Asked Questions

Is my Square Appointments password the same as my Square payment account password?

Not necessarily. If you created your Appointments account separately, it has its own password. However, if you added Appointments to an existing Square account, they may share the same login. Try logging in with the email and password you use for your main Square account. If that doesn't work, use the password reset option.

Can I log into Square Appointments on more than one device at the same time?

Yes. You can be logged in on your phone, tablet, and computer simultaneously. Square doesn't limit the number of devices. Just remember to log out on shared devices or devices you no longer use.

What happens if I forget which email I used to set up my Appointments account?

Check your email inbox for messages from Square — they'll show you which email address is associated with your account. You can also look at your browser's saved passwords if you've logged in before. If you're still stuck, Square's support team can help you find your account using your business name or phone number.

Do I need to log in every time I check my appointments?

No. Once you log in, you'll stay logged in for several days unless you manually log out or your session expires due to inactivity. On your personal device, you can stay logged in indefinitely for convenience.

Can I change my password after I log in?

Yes. Once you're logged in, go to Account Settings or Security Settings (the exact location varies by account type) and look for the password change option. You'll need to enter your current password and then create a new one.