How to Book a Notary Appointment at Bank of America

Book through Bank of America's online system or call your local branch

Bank of America offers notary services at most of its branches, but you cannot walk in and expect to be seen without an appointment. You have two ways to schedule: call the branch directly or use the online appointment booking system on the Bank of America website. The online system is faster if your branch offers it, but not all locations have moved to digital scheduling yet.

To find your nearest branch and check whether it has notary services, go to bankofamerica.com, click "Locations" in the top menu, and enter your zip code. The branch details page will show whether notary services are available. If the branch offers notaries, you can book an appointment through the same page or call the branch number listed. When you call, have your ID ready and tell the staff member what document needs notarizing — some branches may decline certain types of documents or ask you to come in person first to verify your identity.

Bank of America does not charge customers for notary services if you have an account with them. Non-customers typically pay a fee per signature, though the amount varies by branch. Ask about the cost when you call or book online.

Key Takeaways

• Bank of America notary appointments must be scheduled in advance through the website or by calling your branch — walk-ins are not may provide service.
• Customers with Bank of America accounts receive notary services at no charge, while non-customers pay a per-signature fee that varies by location.
• Not every branch offers notary services, so confirm availability at your nearest location before attempting to book.
• Bring a valid government-issued ID and the original document that needs notarizing; some branches may require you to visit in person before the appointment to verify your identity.
• Appointment availability depends on branch staffing and can range from same-day to several days out, especially during busy seasons.

What documents Bank of America notaries will and won't sign

Bank of America notaries can notarize most common documents: powers of attorney, affidavits, loan documents, property deeds, and statutory declarations. However, they will not notarize documents they cannot verify — for example, a notary cannot sign a document if they have a financial interest in it, if the signer is not present in person, or if the document appears to be fraudulent or incomplete.

Some branches decline to notarize certain specialized documents like immigration forms, court documents, or documents requiring a certified copy. Call ahead and describe the document you need notarized. If the branch cannot help, ask whether they can refer you to a notary who can, or check whether your state allows remote notarization (some states now permit notaries to work via video call for certain document types).

What to bring to your Bank of America notary appointment

Bring your original document and a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must see the original document and verify your identity in person; they cannot notarize a copy or work from a photo or email. If you are signing on behalf of a business or organization, bring documentation showing you have the authority to sign (such as a corporate resolution or power of attorney).

Do not sign the document before the appointment. The notary must watch you sign it. If the document is already signed, the notary cannot notarize it. Bring the document unsigned and ready to sign during the appointment.

How long Bank of America notary appointments take

A typical notary appointment at Bank of America takes 10 to 15 minutes. The notary will verify your identity, confirm you understand what you are signing, watch you sign the document, and then apply their seal and signature. If you have multiple documents or if the notary has questions about the document, the appointment may run longer.

Wait times depend on how busy the branch is. During lunch hours or late afternoon, you may wait 10 to 20 minutes past your appointment time. Booking an appointment early in the morning or mid-week typically means shorter waits.

Canceling or rescheduling a Bank of America notary appointment

If you booked online, you can cancel or reschedule through the same system — log into your Bank of America account, go to the appointments section, and select the option to change or cancel. If you booked by phone, call the branch back and ask to modify your appointment. Try to cancel or reschedule at least 24 hours in advance so the branch can offer the slot to another customer.

If you miss an appointment without canceling, some branches may flag your account or ask you to call before booking again. It is worth calling to reschedule rather than simply not showing up.

What happens if your local Bank of America branch does not offer notary services

Not all Bank of America branches have a notary on staff, especially smaller or newer locations. If your nearest branch does not offer notary services, search for another Bank of America branch in your area that does — you do not need to use the branch where you have your account. Use the branch locator on bankofamerica.com and filter by notary availability.

If no nearby Bank of America branch offers notary services, you have other options: credit unions, UPS stores, FedEx locations, and some public libraries offer notary services, often for a lower fee than banks. Some states also have online notary services for certain document types. A quick search for "notary near me" will show local options and their hours.

Notary fees and what they cover

Bank of America customers pay nothing for notary services. Non-customers typically pay $5 to $15 per signature, though this varies by branch and state. Some branches charge a flat fee per document rather than per signature, so if a document has multiple pages that all need the same signature, you may pay once rather than multiple times.

The fee covers the notary's time to verify your identity, witness your signature, and apply their seal. It does not cover copies of the document, certified copies, or additional services like mailing the document or obtaining a raised seal. Ask about the exact fee structure when you book, especially if you have multiple documents or signatures.

Frequently Asked Questions

Can I get a notary appointment at Bank of America same-day?

Same-day appointments are sometimes available, especially if you call early in the morning or on a quiet day. However, availability depends on branch staffing and current demand. Call your branch directly to ask about same-day slots rather than booking online, since the online system may show only scheduled appointments and not real-time availability.

What if I do not have a Bank of America account?

Non-customers can use Bank of America notary services, but you will pay a per-signature fee. Bring a valid government-issued ID and the original document. The process is the same as for account holders, except you will be asked to pay at the time of the appointment.

Can Bank of America notarize a document I sign remotely or by video?

Bank of America notaries work in person only — you must be physically present at the branch to sign the document in front of the notary. Some states now allow remote notarization by video, but Bank of America branches have not widely adopted this service yet. Check your state's notary laws or ask the branch whether they offer video notarization.

What if the notary says they cannot notarize my document?

Notaries have legal limits on what they can sign. If a Bank of America notary declines your document, ask why — they may be able to explain what is missing or suggest how to fix it. If the document genuinely cannot be notarized by a standard notary (for example, if it requires a certified copy or a specialized seal), ask for a referral to a notary who can help, or search online for a notary specializing in that document type.

Do I need an appointment if I am a Bank of America customer?

Yes. Bank of America requires all notary customers, including account holders, to schedule an appointment in advance. Walk-ins are not may provide service and may be turned away if the notary is busy or unavailable.