How to Schedule a DMV Appointment in Pembroke Pines

Book your Pembroke Pines DMV appointment through the Florida DMV website or by phone

The Pembroke Pines DMV office is located at 10900 Pines Boulevard and handles driver's licenses, vehicle registration, and ID renewals for residents in that area. You can schedule an appointment online at the Florida DMV website (flhsmv.gov) or by calling 1-844-435-7352. Online scheduling is faster — you pick your date and time slot immediately — but the phone line works if you need help choosing which service you need.

Walk-ins are not accepted at this location, so an appointment is required. The office typically has availability within one to three weeks, though this varies by season. Summer months and the weeks before license expiration dates fill up faster.

When you book, you will need to know which transaction you are there for: renewing a license, getting a duplicate, changing your address, registering a vehicle, or something else. The system will ask you this before showing available times, because different services take different amounts of time.

Key Takeaways

• Schedule online at flhsmv.gov or call 1-844-435-7352; walk-ins are not accepted at the Pembroke Pines location.
• You will need your Florida ID number or Social Security number to book an appointment online.
• Bring your current ID, proof of residency, and any documents specific to your transaction (vehicle title for registration, for example).
• Appointments typically take 15 to 45 minutes depending on the service, so plan to arrive 10 minutes early.
• If you cannot make your appointment, cancel it online or by phone at least 24 hours ahead so the slot opens for someone else.

What documents to bring to your Pembroke Pines appointment

The documents you need depend on what you are doing, but a few things are required for almost every transaction. Bring your current Florida ID or driver's license, even if it is expired. Bring proof of your current address — a utility bill, lease, mortgage statement, or bank statement dated within the last 60 days. Bring your Social Security card or a document with your Social Security number on it.

If you are renewing your license, that is usually all you need. If you are registering a vehicle, bring the vehicle title, proof of insurance, and the vehicle identification number (VIN). If you are changing your address, bring the proof of residency for your new address. If you are getting a duplicate ID because yours was lost or stolen, bring a police report if you have one, though it is not always required.

Bring originals, not copies. The DMV staff will not accept photocopies of your ID or proof of residency. If a document is in a language other than English, bring the original and an official translation.

Online scheduling step by step

Go to flhsmv.gov and look for the "Schedule an Appointment" button on the homepage. Click it and select "Pembroke Pines" as your location. You will be asked to enter your Florida ID number or Social Security number — the system uses this to pull up your record and confirm you are may be able to access for the service you want.

Next, choose the transaction type from the list. The system will show you available dates and times for that service. Pick the date and time that works for you. You will receive a confirmation number by email and text message if you provided a phone number. Save this number — you will need it if you have to reschedule or cancel.

If you do not have a Florida ID number yet, you can still schedule by using your Social Security number. The system will ask for your date of birth and driver's license number if you have one from another state.

Phone scheduling and what to expect when you call

Call 1-844-435-7352 to schedule by phone. Have your Social Security number or Florida ID number ready. The representative will ask which service you need and what dates work for you. They will give you a confirmation number over the phone — write it down immediately. Ask them to email or text the confirmation if they offer it.

Phone wait times are usually 10 to 20 minutes, longer during lunch hours and late afternoon. If you reach a busy signal, hang up and try again in a few minutes rather than staying on hold. The system will not queue you; it will simply disconnect.

The phone line is open Monday through Friday, 8 a.m. to 5 p.m. Eastern time. It is closed on state holidays. If you call outside these hours, you will hear a message directing you to the website.

What happens on the day of your appointment

Arrive 10 minutes early. Bring all the documents listed above and your confirmation number. Check in at the front desk and give them your confirmation number. You will be given a number and directed to a waiting area. The office typically moves through appointments on schedule, though unexpected delays can happen.

When your number is called, go to the window. The staff member will review your documents, take your photo if you are getting a new license or ID, and process your transaction. Most appointments take 15 to 45 minutes depending on the service. Vehicle registration can take longer if there are title issues.

Before you leave, ask when your new license or ID will arrive. Driver's licenses and IDs are mailed to your address and usually arrive within 7 to 10 business days. If you need it sooner, ask about rush processing options at the window.

Rescheduling or canceling your appointment

If you need to change your appointment, cancel it as soon as you know you cannot make it. Log back into flhsmv.gov with your confirmation number and select the option to cancel or reschedule. You can also call 1-844-435-7352 to cancel by phone. Canceling at least 24 hours ahead frees up the slot for someone else and prevents a no-show on your record.

If you miss an appointment without canceling, you may have to wait longer to get another slot. Some offices flag repeated no-shows, though the Pembroke Pines location does not typically penalize a single missed appointment.

If you need to reschedule, the online system will show you available times immediately after you cancel. You can book a new slot right away without calling back.

When the Pembroke Pines office is closed

The Pembroke Pines DMV is closed on Sundays, Saturdays, and all state holidays. It is also closed on the day after Thanksgiving. During the week, it is open 8 a.m. to 5 p.m. Monday through Friday, though hours may shift seasonally.

If you cannot reach the office by phone or the online system shows no availability, the office may be temporarily closed for staffing or maintenance. Check the Florida DMV website for any notices about the Pembroke Pines location. You can also try scheduling at a nearby office — Deerfield Beach and Coral Springs both have DMV locations within 15 minutes of Pembroke Pines.

Frequently Asked Questions

Can I schedule an appointment for someone else?

No. The person whose transaction it is must schedule the appointment using their own ID number or Social Security number. If someone else needs help, they can call 1-844-435-7352 and a representative can walk them through the process over the phone.

What if I do not have a Florida ID number yet?

Use your Social Security number instead. The online system and phone line both accept it. Have your date of birth and current address ready when you schedule.

Do I need an appointment to renew my license if it is expired?

Yes. The Pembroke Pines location requires an appointment for all services, including renewals. You can still renew an expired license — it is not too late — but you must book a slot first.

What if I lose my confirmation number?

Log back into flhsmv.gov with your ID number or Social Security number and date of birth. The system will show your scheduled appointment and let you view or print your confirmation number. You can also call 1-844-435-7352 and provide your name and date of birth to look it up.

Can I do my transaction online instead of going in person?

Some transactions can be done online through the Florida DMV website — address changes and license renewals for some people. Check flhsmv.gov to see if your specific transaction is available online. If it is not, you will need an in-person appointment.