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How to Book and Prepare for a Laseraway Appointment

What to expect when you book a Laseraway appointment

Laseraway is a laser hair removal and skin treatment chain with locations across the United States. When you book an appointment, you're scheduling time with a technician who will use laser or light-based equipment to treat hair or skin concerns. The appointment itself typically lasts 15 minutes to an hour depending on the area being treated and the type of service.

Unlike a haircut appointment, a Laseraway visit requires some preparation beforehand and has specific aftercare instructions. You'll need to avoid sun exposure, shaving, and certain skincare products both before and after your appointment. The booking process is straightforward — you can reserve online through their website, call a location directly, or use their mobile app if you prefer to book on your phone.

Key Takeaways

  • Book your Laseraway appointment online, by phone, or through their app at least a few days in advance, especially if you want evening or weekend times.
  • Shave the treatment area the day before your appointment, but do not wax, pluck, or use depilatory creams for at least two weeks prior.
  • Avoid sun exposure and tanning beds for at least 48 hours before your appointment, and wear sunscreen daily if you cannot stay out of the sun.
  • Plan to avoid the sun, hot showers, and strenuous exercise for 24 to 48 hours after your appointment to prevent irritation.
  • Arrive 10 to 15 minutes early on your first visit to complete paperwork and discuss your skin type and treatment goals with the technician.

How to book your appointment online or by phone

The easiest way to book is through Laseraway's website. Go to their location finder, select the clinic nearest you, and click on available time slots. You'll create an account or log in if you're a returning customer, then choose your service type and preferred date and time. The system will show you which slots are open and let you confirm your booking immediately.

If you prefer to call, find your local Laseraway number on their website and speak to a staff member directly. They can answer questions about which service suits your needs, discuss pricing, and book you into a time that works. Calling is also useful if you want to ask about first-time customer offers or package deals before you commit.

First-time customers should book at least three to five days ahead if possible. Popular time slots, especially evenings and Saturdays, fill up quickly. If you're flexible with timing, weekday mornings often have more availability.

Preparing your skin before your appointment

The most important step is shaving. Shave the area you're having treated the day before your appointment — not the morning of, and not earlier than that. The laser targets the hair root beneath the skin, so the hair above the skin needs to be gone, but you want a clean shave without irritation. Do not use a depilatory cream, wax, or pluck the area for at least two weeks before your appointment, because these methods remove the hair root that the laser needs to target.

Avoid sun exposure and tanning beds for at least 48 hours before your appointment. If you cannot stay indoors, wear broad-spectrum sunscreen with SPF 30 or higher and reapply it every two hours. Sunburned or deeply tanned skin can react badly to the laser and may need to be skipped during your treatment.

Do not apply makeup, lotion, deodorant, or perfume to the treatment area on the day of your appointment. Wash the area gently with mild soap and water in the morning, then leave it bare. If you're having facial treatment, arrive with a clean face and no makeup.

What happens during your first Laseraway appointment

Arrive 10 to 15 minutes early. You'll fill out a health form asking about skin conditions, medications, and any history of keloids or sensitivity. Be honest about these details — they affect which laser settings the technician can safely use. You'll also discuss your skin tone and hair color, because different skin types respond differently to laser treatment.

The technician will walk you to the treatment room and may apply a numbing cream if you're nervous about discomfort. They'll use protective eyewear and may apply a cooling gel to the area. The laser itself feels like a rubber band snapping against your skin — uncomfortable but not usually painful. The technician will move the handpiece across the treatment area in overlapping passes to ensure full coverage.

After the laser passes, they'll apply a soothing lotion or aloe gel and give you written aftercare instructions. The whole appointment, including paperwork, usually takes 30 to 60 minutes depending on the size of the area.

Aftercare and what to avoid following treatment

For the first 24 to 48 hours after your appointment, avoid hot showers, saunas, steam rooms, and strenuous exercise that makes you sweat. Heat and sweat can irritate the treated skin. Take lukewarm showers instead and pat your skin dry gently.

Stay out of the sun and wear SPF 30 or higher sunscreen every day for at least a week after treatment. The treated area is more sensitive to sun damage during this time. Do not apply makeup, perfume, or scented lotions to the area for at least 24 hours. Stick to fragrance-free moisturizer if your skin feels dry.

Do not wax, pluck, or use depilatory creams on the treated area for at least two weeks. Shaving is fine if you need to remove hair that grows back. Some redness and mild swelling is normal and usually fades within a few hours to a day. If irritation lasts longer or blistering occurs, contact your Laseraway location.

Understanding pricing and package options

Laseraway charges by the area treated — a small area like the upper lip costs less than a large area like the full legs or back. Pricing varies by location and can change, so ask for a quote when you book. Many locations offer package deals if you commit to multiple sessions upfront, which is common because laser hair removal usually requires four to six appointments spaced four to eight weeks apart for best results.

Some Laseraway locations offer first-time customer discounts or trial sessions at a reduced rate. Ask about these when you call or book online. If you're unsure whether laser treatment is right for you, a single session at a lower price is a good way to test it before buying a package.

Rescheduling or canceling your appointment

If you need to reschedule, do it as soon as you know. Most Laseraway locations allow you to cancel or reschedule online through your account or by calling. Canceling at least 24 hours before your appointment time is standard — canceling closer to your appointment time may result in a fee. If you're sick or injured on the day of your appointment, call immediately to explain and ask about rescheduling without penalty.

If you need to cancel a package of sessions, ask about the location's refund or credit policy. Policies vary, so understand the terms when you purchase a package.

Frequently Asked Questions

Can I shave the morning of my appointment?

No. Shave the day before so your skin has time to settle. Shaving the morning of your appointment can leave the skin irritated, and the laser works better on calm skin. If you forget and have stubble on the day of, the technician can shave you at the appointment, but it's better to do it yourself beforehand.

How many sessions do I need to see results?

Most people need four to six sessions spaced four to eight weeks apart. Hair grows in cycles, and the laser only works on hair in the active growth phase. You'll see some hair reduction after the first session, but full results take multiple treatments. Your technician will recommend a schedule based on your hair type and skin tone.

Does laser hair removal hurt?

It feels like a rubber band snapping against your skin — uncomfortable but not usually painful. Sensitive areas like the bikini line or underarms may feel more intense. If you're worried about discomfort, ask the technician about numbing cream when you arrive. Most people find it tolerable without it.

What if I have a sunburn before my appointment?

Call your Laseraway location and reschedule. Treating sunburned skin with a laser can cause blistering and permanent damage. Wait until the burn heals completely and your skin returns to its normal tone before coming back.

Can I wear makeup after my appointment?

Wait at least 24 hours before applying makeup to the treated area. If you had facial laser treatment, your skin will be sensitive and makeup can trap heat and irritate it further. Stick to sunscreen and a gentle moisturizer for the first day.

This guide is general information, not professional advice. Offices and providers set their own rules, so check the details with the one you’re seeing. See our Editorial Policy.