How to Schedule Your IdentoGO Fingerprinting Appointment Online

How to schedule through uenroll.identogo.com

Go to uenroll.identogo.com and select your state from the dropdown menu on the home page. You will then choose the reason for your fingerprinting — this might be employment, licensing, volunteer work, or a background check for a specific agency. The site will show you available appointment times at IdentoGO locations near you, usually displayed by date and time slot.

Once you pick a time slot that works, you will enter your personal information: full name, date of birth, email address, and phone number. Double-check these details before confirming, because the fingerprint record must match your identity exactly. After you confirm, you will receive a confirmation email with your appointment details, a barcode or reference number, and instructions on what to bring.

The entire process takes about five minutes. You do not need to create a password or account — the confirmation email is your proof of appointment. Save it or print it before you go.

Key Takeaways

• Visit uenroll.identogo.com, select your state, and choose the reason for your fingerprinting to see available times.
• Enter your personal information exactly as it appears on your ID, because the fingerprint record must match your identity.
• You will receive a confirmation email with your appointment details and a reference number to bring with you.
• Most IdentoGO locations are open evenings and weekends, so check the calendar for times that fit your schedule.
• Appointments usually take 10 to 15 minutes once you arrive, though wait times vary by location.

What information you need before you start

Have a valid photo ID ready — a driver's license, passport, or state ID card. The name on your ID must match exactly what you enter on the website. If your name has changed since your ID was issued, bring both your old ID and a document showing the legal change, such as a marriage certificate or court order.

You will also need to know which state you are scheduling in and why you need the fingerprinting. If you are doing this for a job, you may have been given a specific code or agency name by your employer — have that handy. If you are unsure whether you need federal or state fingerprints, or both, check with the organization that requested the background check.

Choosing the right location and time

The website shows all IdentoGO locations in your state and their hours. Most locations are open Monday through Friday during business hours, and many also offer evening and Saturday appointments. Pick a location you can actually reach — some are in shopping centers, others in government buildings or police stations.

If you need the fingerprints quickly, check whether the location offers rush processing. Standard processing usually takes one to two weeks from the date of your appointment, but rush options may be available for an additional fee. The website will show you which locations offer this and what it costs.

After you schedule: what to bring and what to expect

Bring your confirmation email (printed or on your phone), your valid photo ID, and a second form of ID if you have one. Some locations ask for your Social Security number at check-in, so have that ready. Arrive 10 minutes early to allow time for check-in.

The fingerprinting itself takes about five to ten minutes. A technician will scan your fingerprints digitally — no ink, no mess. You will be asked to confirm your name, date of birth, and the reason for the fingerprinting. Once the scan is complete, you are done. The technician will tell you how long processing will take and how you will receive your results.

If you need to reschedule or cancel

Most IdentoGO locations allow you to cancel or reschedule through the same website. Log in using your confirmation email and reference number, find your appointment, and select the option to change it. Some locations require you to call instead — your confirmation email will say which method applies to your location.

If you miss your appointment without canceling, you will usually lose the time slot and have to schedule again. Some locations charge a no-show fee, so if something comes up, cancel as soon as you know you cannot make it.

Troubleshooting common scheduling problems

If the website will not accept your name or address, check for extra spaces, hyphens, or special characters. Enter your information exactly as it appears on your ID. If you are still stuck, try a different web browser or clear your browser's cache and cookies.

If no appointment times are showing for your area, the local IdentoGO locations may be fully booked. Check back in a few days — slots often open up as people cancel. You can also try searching for locations in a nearby city or county if you are willing to travel. If you have a deadline, call the IdentoGO customer service number listed on the website to ask about rush appointments or alternative locations.

What happens after your appointment

Your fingerprints are sent to the agency that requested them — this might be a state licensing board, your employer's background check company, or a government office. Processing time varies: state background checks often take one to two weeks, while federal checks can take longer. You will receive results by mail or email, depending on what the requesting agency set up.

If you were told to expect results by a certain date and you do not receive them, contact the organization that requested the fingerprinting, not IdentoGO. They can tell you whether the prints were received and what stage your background check is in.

Frequently Asked Questions

Can I schedule an appointment for someone else?

No. The person being fingerprinted must schedule their own appointment and be present at the appointment with a valid photo ID. This is a security requirement — the fingerprint record must be tied to the person who was actually scanned.

What if I do not have a valid photo ID?

You cannot be fingerprinted without one. IdentoGO requires a current driver's license, passport, or state ID card. If yours is expired or lost, get a replacement before scheduling. Some states allow expired IDs if they are recent; call your local IdentoGO location to ask.

Do I have to schedule online, or can I just walk in?

Most IdentoGO locations require an appointment scheduled through the website. Walk-ins are usually not accepted because locations operate on a scheduled basis. Check your confirmation email to see whether your location accepts walk-ins on certain days.

How much does it cost to schedule an appointment?

Scheduling itself is free. IdentoGO charges a fee for the fingerprinting service — the amount varies by state and the type of fingerprinting (state versus federal). The fee is usually paid at the location when you arrive. Your confirmation email will show the cost.

Can I change my appointment reason after I schedule?

It depends on the reason. If you scheduled for the wrong agency or purpose, contact IdentoGO through the website or by phone before your appointment. Changing the reason may require rescheduling, especially if it affects which fingerprints are needed.